Lifetime Promise

Here’s a FANTASTIC system that will make installing Quality CCTV at your home a doddle.

I know how daunting it can be to start from scratch if you know nothing about CCTV so I’ve come up with a support system that will guide you through the process every step of the way from BEFORE your initial purchase through the life time of your Home CCTV System.

1. Before You Buy Now

Be Sure It’s Right For You.

Doing a little home work and speaking to someone who’s installed CCTV (me!) will help enormously at this stage. I don’t employ salespeople, but I can help you choose the right equipment and explain how it works in a very simple way that will quickly get you up to speed and avoid you feeling disappointed with your purchase later. I'll tell you the limitations as well as the advantages of each piece of equipment I sell. You can call me anytime on 01782 522321 and I'll even design a complete package that is just for you – there is NO obligation with this service.

2. Ongoing Support

When you buy your Home CCTV equipment from me, I won’t just ship the boxes and forget about you.

Even though the products I sell are designed to be as simple as possible, you can still call me and ask as many questions as you like, either before or after your purchase and for as long as you own the equipment.

When you set up the equipment, if you’re unsure of anything at all, pick up the phone and I’ll help you in any way I can and if necessary talk you through the set up. If you have a problem or question after you’ve set up the equipment you can call at any time for as long as you own the equipment. No high rate phone lines, if I'm not there you’ll get an answer machine, but if you leave a message, I guarantee to call you back.

3. Evidence Retrieval

If your equipment records an incident and you want to get the footage to the Police for Evidence, I will help you.

If you’re unsure how to get the images from the system and into the hands of the police (because you’ve lost the instructions maybe or for whatever reason), give me a call and I’ll talk you through it. If it can’t be done over the phone, I’ll do it for you. Box up your DVR and we’ll arrange a courier to collect it from you. We’ll get the evidence you require on a DVD and send it back to you within 24 hours of receiving it. All you pay for is the postage.

4. Free Replacement

In the event of a major incident the police may want access to ALL of your recorded images (and that could be 30 days plus). You can let them take the Digital Video Recorder and retrieve the evidence themselves and we’ll loan you a DVR – completely free of charge. The only thing you pay for is the shipping.

I started Home CCTV Direct to help people protect their homes and property, if I can help you protect yours, we’ll all have a good nights sleep.

If you need anything at all, just give me a call on 01782 522321.

Best regards

Jamie Craddock, Owner